Reference

What You Agree To When You Use rp100

These terms set out the rules that apply to your account, your transactions through DANA, OVO, or GoPay, and your access to every part of the rp100 lobby — available where local law permits.

Account eligibility rulesDANA, OVO & GoPay payment termsWithdrawal verification stepsAccount suspension conditionsGoverning jurisdiction notice
rp100 What You Agree To When You Use rp100
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget inside your account dashboard any time you have a question about a specific clause, a payment dispute, or an account restriction under these terms.
Email Support Send a written query to our support address for formal term-related requests, including account closure, data access, or a record of any change notification we sent you.
Help Centre Our help centre carries plain-language summaries of the key clauses — payment rules, withdrawal verification, and account eligibility — so you can find answers without reading the full document.
ACCOUNT INTEGRITY

How We Protect Your Account and Data

Data Handling

We collect only the account and transaction data needed to operate your wallet, process DANA, OVO, or GoPay payments, and meet our legal obligations. We do not sell your data to third parties.

Cookie Policy

Cookies on rp100 keep your session active, remember your lobby preferences, and help us detect unusual login patterns. You can manage non-essential cookies through your browser settings at any time.

Account Security

Every login triggers an OTP check to your registered number. If we detect a sign-in from an unrecognised device, your account is held pending your confirmation — protecting your wallet balance before any transaction clears.

Requesting Changes

To update your registered details, request a data export, or ask us to close your account, contact support via live chat or email. We aim to action verified requests promptly and will confirm completion in writing.

Common Questions About These Terms

These terms apply to anyone who opens an account on rp100 and accesses the platform from a region where local law permits it. Eligibility is your responsibility to confirm before registering.

We will notify you through your registered account before any material change takes effect. Minor clarifications may be updated without advance notice, but we always publish the current version on this page.

If your account is suspended for a terms breach, pending transactions are reviewed before any funds are released. We will contact you via your registered email to explain the next steps and timeline.

Send a data access request to our support email from your registered address. We will verify your identity and provide the relevant account and transaction records within a reasonable timeframe.

Your GoPay, DANA, or OVO wallet is governed by that provider's own terms alongside ours. rp100 is responsible for how we process the transaction on our side; the wallet provider handles their side independently.

Contact our support team via live chat or email and request account closure. We will confirm your identity, process any eligible remaining balance, and send written confirmation once the account is closed.